Zoom also offers other applications to enhance the quality of collaboration between workers. Zoom Chat allows users to chat with people on other platforms – such as Microsoft Teams or Slack – directly from Zoom, and conversation can be archived for up to 10 years. The meeting platform for video reaches 1,000 participants, and multiple screens can be shared and annotated at the same time. Zoom One is a unified cloud communications platform that combines communication and collaboration tools, providing video conferencing, voice-over-internet phone service, instant messaging, a virtual whiteboard and the ability to host events. It provides the ease to meet dynamically or scheduled with those internal or external to an organization. Zoom is a communications company based in San Jose that offers a meeting platform used across many industries. Zoom’s evolution supports our assertion that, through 2024, a new breed of digital communications platforms will evolve from today’s unified communication-as-a-service technology to meet contemporary business requirements. The Zoom One platform is an enhancement of its meeting tools, providing a broader framework of capabilities that include collaboration areas, contact centers and tools for developers and the third-party independent software vendor ecosystem. One key provider of digital communications that has advanced in the past five years is Zoom. Achieving this goal requires a platform that enables business operations to continue under any circumstance.
Ensuring continuous collaboration and digital communication across an organization advances its ability to engage workers and maintain workforce resilience and readiness.
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